The Challenge

Our client has over 100 years in the food industry while maintaining a reputation of excellence and the most excellent quality gourmet foods. Their website allows customers to browse through their selection of foods, as well as purchase through a secured system. Through email features, customers can receive quick responses to customer service questions, recipes and company information.

As a means of enhancing customer experience, the client wanted to improve the efficiency of their website and its features. The client sought out a testing vendor, who could conduct Automation Testing for their website across various webpage features over multiple platforms, browsers and devices. The website features were all tightly connected in a complex system that called for expanded test cases to properly cover all features, which further complicated the situation. The manager at the client’s company knew Automation was the key and they turned to LogiGear as a solution.

The Solution

The client provided LogiGear with information relevant to their needs including webpage sitemaps, webpage features, and webpage functions. After some research, the client decided Selenium was the best option for Automation Testing. LogiGear’s Selenium Automation solutions are both cost-effective and ready to use, which helps save time for regression suite creation and maintenance services to allow for Test Automation across multiple platforms. The proprietary framework developed by LogiGear is also highly maintainable for Test Automation.

The 2 key features to be focused on were the “add to cart” feature and the “checkout” feature. However, these features were also linked with other features, such as payment, product selection, and inventory quantity, so this needed to be accounted for as well. As opposed to learning a new, built-in-house framework, LogiGear’s team was able to begin testing immediately and instructing the client’s in-house team on best practices to implement the framework.

The Result

• During the testing schedule, test cases were performed on 11 different test platforms. Thanks to LogiGear’s Selenium framework, the same sets of test cases were able to be run on Windows/Mac, desktop/mobile browsers, and iOS/Android without any issues with cross-platform integration.
• Any bugs or errors found were noted and reported to the client on time; the bug reports included descriptions, severity levels, screenshots, version numbers, and more relevant information. Status reports were updated both daily and weekly to ensure the client’s website was held to the high standard of quality as the client’s food products were.